Popular Questions

Frequently Asked Questions

The embroidery process typically takes 5-7 business days from the time we receive your finalized design and garment. However, complex designs or bulk orders may require additional time. We strive to deliver your personalized items as quickly as possible without compromising on quality.

We accept various file formats for custom designs, including but not limited to JPEG, PNG, SVG, and PDF. When submitting your design, please ensure it is high-resolution and properly formatted to provide the best possible embroidery results. If you have any concerns or need assistance with file preparation, our customer support team is here to help.

Yes, we offer competitive pricing and discounts for bulk or wholesale orders. If you want to place customized bulk orders, please contact our sales team to discuss your requirements and receive a personalized quote. We are dedicated to providing cost-effective solutions for businesses, organizations, and events, and we'll work with you to accommodate your budget while maintaining the highest quality standards.

Absolutely not! At Embroidery Express, we believe in transparent pricing. The price you see is the price you pay – there are no hidden fees or surprises. We strive to provide upfront and clear pricing for all our embroidery services. We aim to make your experience hassle-free and ensure you have complete confidence in the value you receive.

While we can accommodate a wide range of design sizes and complexities, it's important to consider the limitations of the embroidery process. Intricate details and very small text may not translate well in embroidery. Our expert team will work closely with you to ensure that your design is optimized for embroidery and provides the best possible outcome. If you have any concerns about the suitability of your design, please don't hesitate to contact us for guidance.

Absolutely! We welcome customers to bring their own clothing items for customization. Whether it's a favorite shirt, jacket, or pair of jeans, our expert embroiderers can work with a wide range of fabrics and garments. Just ensure the items are clean and in good condition before bringing them to our showroom or shipping them to us.